Amazon Introduces Q, an A.I. Chatbot for Companies

OpenAI’s Altman Ouster Was Result of Drawn-Out Tensions

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Amazon Introduces Q, an A.I. Chatbot for Companies

Amazon has been racing to shake off the perception that it is lagging in the push to take advantage of artificial intelligence. OpenAI has ChatGPT. Google has the Bard chatbot. Microsoft has its Copilots. On Tuesday, Amazon joined the chatbot race and announced an artificial intelligence assistant of its own: Amazon Q.

The chatbot, developed by Amazon’s cloud computing division, is focused on workplaces and not intended for consumers. Amazon Q aims to help employees with daily tasks, such as summarizing strategy documents, filling out internal support tickets and answering questions about company policy. It will compete with other corporate chatbots, including Copilot, Google’s Duet AI and ChatGPT Enterprise.

As the leading provider of cloud computing, Amazon already has business customers storing vast amounts of information on its cloud servers. Companies were interested in using chatbots in their workplaces…

…Unlike ChatGPT and Bard, Amazon Q is not built on a specific A.I. model. Instead, it uses an Amazon platform known as Bedrock, which connects several A.I. systems together, including Amazon’s own Titan as well as ones developed by Anthropic and Meta….

By Karen Weise of The New York Times

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OpenAI’s Altman Ouster Was Result of Drawn-Out Tensions

When OpenAI’s board made the shocking decision to fire Chief Executive Officer Sam Altman on the Friday before Thanksgiving, it offered little detail beyond a statement that the leader of the artificial intelligence startup was not “consistently candid” with its directors.

The statement, devoid of any details, was the opening volley in a power struggle that played out almost entirely behind closed doors.

At one point, during the discussions about Altman’s possible return as CEO, he offered to publicly apologize for misrepresenting some board members’ views in conversations when he was lobbying for a director’s removal, the people said. But the board was concerned that an apology in relation to one incident could make it sound like it was the sole reason he had been fired, one person said, and the directors believed the issues were deeper.

Board members had begun talking about whether to remove Altman earlier in the fall, according to one person… The board had heard from some senior executives at OpenAI who had issues with Altman, said one person familiar with directors’ thinking. But employees approached board members warily because they were scared of potential repercussions of Altman finding out they had spoken out against him, the person said.

Altman also spoke to some board members himself. It was these conversations that proved particularly problematic, according to multiple people, who said that in some discussions with directors, Altman misrepresented the views of the others, and suggested that the other directors agreed with him that Toner should resign in the wake of it.

When the board moved to fire him, they acted quickly and without advanced notice — horrifying OpenAI’s investors and many of its employees. In the absence of a clear explanation about why Altman was removed, nearly the entirety of the company’s roughly 770-person workforce swiftly signed a letter threatening to quit unless the CEO was brought back. One thing board members in favor of Altman’s ousting did not count on, one person said, was how quickly so many OpenAI workers would rally to Altman’s side.

The only remaining member of the volunteer board that existed before Nov. 17 is Quora’s D’Angelo. The outgoing directors pushed to retain him, one person said, in part because they wanted someone at the company who will remember what happened during the company’s chaotic leadership battle and the events that lead up to it.

by Rachel Metz with assistance from Shirin Ghaffary and Sarah McBride of Bloomberg

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